Eyecare Medical Group has partnered with Sharecare to fulfill your request for medical records.

Request Your Medical Records Online

  • Patients: Click on the “Begin” button below and fill out the form to request your medical records. You will be asked to provide a copy of your ID as part of the process.
  • Third Party Request: Click on the “Begin” button below, fill out the requested details, and upload your request.
  • Note: You may be contacted to provide additional documentation, such as a birth certificate, power of attorney, etc. You will receive an update or response from Sharecare within 3 business days.

Patient Request

This is for patients requesting a copy of their own medical records or legal guardians or patient representatives with a power of attorney.

Third Party Request

This is for providers, law offices, or if you are requesting the medical records of someone other than yourself and are not the legal guardian.

How do I check the status of my request?

Go to https://recordstatus.sharecare.com

How do I pay for my records and/or radiology images? 

Go to: https://payonline.hds.sharecare.com/

How do I contact Customer Service?

You may call: 858-244-1811


Contact Support for live chat:  https://hds.sharecare.com/contact-us/